Last updated 5 July 2023.
Studio IQ is the trading name of our parent company IQ Pty Ltd (IQ) ABN 32 614 730 353, a privately-owned Australian company with our registered address of 11 Charcoal Close, Unanderra NSW 2526.
IQ values and respects the privacy of the people we deal with. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
We may change this Policy from time to time so please check this page occasionally to ensure that you are happy with any changes. By using our website, products, or services, you agree to be bound by this Policy.
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share.
The personal information we collect about you may include:
We collect your personal information directly from you when you:
We use personal information for many purposes in connection with our functions and activities, including the following purposes:
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:
IQ will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
We may, from time to time, send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you. These communications may be sent in various forms, including mail and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth).
You consent to us sending you those direct marketing communications by any of those methods. You may opt-out of receiving marketing communications from us at any time by contacting us using the details set out in About Us section above.
Studio IQ’s website may contain links to websites operated by third parties. If you access a third-party website through our website, personal information may be collected by that third-party website. We make no representations or warranties in relation to the privacy practices of any third-party provider or website and we are not responsible for the privacy policies or the content of any third-party provider or website. Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
In order to provide quotes and to perform direct marketing, we may securely retain the personal information you provide to us in perpetuity, unless you request that it be deleted by contacting us using the details set out in the Enquiries & Complaints section below.
Subject to any exceptions set out in any applicable privacy laws, we invite you to access any personal information we hold about you, and where that information is not accurate, complete, up to date, or relevant, you may ask us to correct that personal information within a reasonable time. We reserve the right to confirm the identity of the person seeking access or correction to the personal information. If we deny access or correction, we will provide you with the reason for such denial. If you wish to access or see the personal information held by us about you, please contact us using the details in the ‘Enquiries & Complaints’ section below.